Provider means Anchor Installs-RED, a division of Anchor Installs, LLC, including employees, subcontractors, vendors, and authorized representatives.
Member means any individual or business enrolled in a RED membership plan for commercial or business purposes. Membership is required before any Service is provided.
Services include, but are not limited to:
FLIR Scans: FLIR scans are used to help identify subsurface irregularities but do not guarantee detection of all underground hazards or prevent all damage.
811 Dig Tests: 811 Dig Tests are required for certain commercial, deep-anchor, or engineered installations and may delay scheduling. Provider is not responsible for delays caused by 811 processing times or responses.
GPS Tracking: Provider does not GPS-track signage. The Technology Platform tracks job and movement status only.
Equipment includes sign panels, posts, frames, brackets, riders, hangers, hardware, anchors, and all components used to construct a complete sign.
All Member equipment must be stored by Provider.
Completed Sign Set Requirement: Members must supply a complete sign set for installation, including sign panel, post(s), brackets, hangers, anchors, hardware, and any structural supports.
If only a sign panel or incomplete set is provided:
Mileage originates from Provider's primary DFW office ("HQ1") in ZIP code 76131.
A Credit equals one complete service action:
If a Member removes a sign originally installed by Provider, that service event still consumes one Credit.
Additional Credits: $49 per Credit.
Credits have no cash value and cannot be refunded, transferred, sold, or exchanged.
Credits renew monthly on the billing anniversary date.
Credit sharing is allowed only under:
Single-agent memberships cannot share Credits. All users under a shared membership draw from the same Credit pool.
Active Members receive 20% off eligible signage-related products and services, including:
If a Member supplies only a sign panel or incomplete set:
Custom artwork, fabrication, engineering, and structural signage work require a formal bid. No flat or standard rate structure applies to Custom Work unless expressly stated in writing by Provider.
Commercial and CRE installations include, but are not limited to:
All CRE and commercial work requires:
Completed sign sets are required for CRE installations under the same rules as residential work.
The Technology Platform enables Members to:
Provider does not guarantee uninterrupted access to the Technology Platform.
2.1 This Agreement governs all Services provided by Provider to Member.
2.2 By enrolling in membership, submitting any service request, or allowing Provider to perform Services, Member agrees to be bound by this Agreement.
2.3 Provider may amend this Agreement at any time. Provider will provide notice through email, website update, platform notice, or similar method.
2.4 Continued membership or continued use of Services after any update constitutes acceptance of the revised Agreement.
2.5 In the event of conflict between this Agreement and any marketing material, proposal, or email communication, this Agreement controls.
3.1 Membership is mandatory for all Services.
3.2 Member must:
3.3 Membership is non-transferable except as permitted in shared-plan structures authorized by Provider.
3.4 Provider reserves the right to approve, reject, suspend, or terminate membership in its sole discretion for nonpayment, abuse, safety concerns, or breach of this Agreement.
4.1 Membership includes:
4.2 Membership does not include and may incur additional charges for:
4.3 Completed Sign Set Requirement: Provider will not perform an installation until:
The 20% membership discount does not apply to missing-part materials used to complete incomplete sets unless approved by management in writing.
5.1 All service requests must be submitted through Provider's designated platform or system.
5.2 Member is responsible for providing:
5.3 Provider is not responsible for delays, misplacements, or rescheduling caused by incorrect or incomplete information supplied by Member.
5.4 Provider reserves the right to decline or delay a request if conditions are unsafe, access is blocked, information is incomplete, or legal access is unclear.
6.1 Member is responsible for ensuring:
6.2 Member must promptly notify Provider of any:
6.3 Member assumes all risk for:
7.1 Provider may, in its sole discretion:
7.2 Provider is under no obligation to provide Services that contradict safety standards, permit requirements, or governing regulations.
Month-to-Month Plan:
6-Month Commitment Plan:
Provider may adjust membership fees, service rates, and charges at any time with notice. Continued membership after notice constitutes acceptance.
Storage allotments are tied to membership tier:
| Plan | Credits | Storage Limit |
|---|---|---|
| Steady Plan | 2 Credits | Up to 4 signs stored |
| Base Plan | 4 Credits | Up to 8 signs stored |
| Scale Plan | 9 Credits | Up to 18 signs stored |
| Prime Plan | 15 Credits | Up to 30 signs stored |
If storage exceeds allotted limits, Provider may:
Provider is not responsible for:
Unclaimed, unlabeled, or abandoned equipment may be disposed of or recycled after 30 days of non-response following a reasonable attempt at contact.
All CRE and commercial clients must maintain an active membership.
All CRE/commercial installations require:
CRE installations are subject to the same complete sign set requirement outlined in Article 1.4. Missing components will be billed at cost + 20%, and the 20% discount will not apply to these replacement materials unless approved in writing.
Heavy equipment usage, deep anchoring, concrete work, engineered structures, or complex installations will be billed separately in accordance with the RFQ/RFB and are not covered by Credits.
Credits are applied to:
Credits do not apply to:
Credits do not roll over and expire at the end of each billing cycle.
Credits represent reserved operational capacity, including storage, labor planning, routing, and platform resources. Credits are not consumption units but capacity reservations that enable Provider to maintain service levels and ensure adequate resources are allocated for Member's anticipated needs.
Credits selected at onboarding establish the account's baseline capacity for the applicable commitment period. Baseline credits are committed for the term and may not be reduced mid-term. This baseline commitment allows Provider to plan labor, storage, and routing resources appropriately for Member's account.
Members may purchase additional credits beyond their baseline allocation at the following rates:
Add-on credits are non-refundable. Unused add-on credits roll forward to subsequent billing cycles and do not expire at the end of the billing cycle. Add-on credit purchases do not modify the Member's plan tier, renewal date, or commitment obligations.
The following membership plans are available for individual agents:
| Plan | Credits/Month | Storage | Price (6-mo) |
|---|---|---|---|
| Steady | 2 | 4 signs | $129/mo |
| Base | 4 | 8 signs | $199/mo |
| Scale (Recommended) | 9 | 18 signs | $299/mo |
| Prime | 15 | 30 signs | $499/mo |
Teams and Brokerage plans are available for organizations with multiple agents and feature pooled credit allocations. Contact Provider for details.
Member is solely responsible for ensuring Provider has lawful permission to enter and access any property where Services are requested.
If Provider accesses a property based on Member's representations, and such access is later claimed to be unauthorized or a trespass, Member agrees to:
Provider has no duty to independently verify ownership, authorization, or property rights beyond Member's representations.
The Technology Platform is provided as a convenience for submitting requests, monitoring job status, and accessing billing and inventory data.
Provider does not guarantee continuous or error-free operation of the Technology Platform. Scheduled maintenance, outages, or technical issues may temporarily limit access.
Provider may retain records of jobs, movement logs, and billing within the Platform, but these records are not a substitute for Member's own records or backups.
Provider maintains a general liability insurance policy in an amount it determines appropriate for its operations.
Member is responsible for maintaining adequate business, property, and liability insurance for its own operations, including signage, real property, and business activities.
Provider is not responsible for:
To the fullest extent permitted by law, Provider's total cumulative liability for any claim arising out of or relating to this Agreement or Services shall not exceed the total amount paid by Member to Provider for the specific Service giving rise to the claim.
Provider is not liable for:
Member agrees to indemnify, defend, and hold Provider harmless from and against any and all claims, demands, damages, liabilities, losses, costs, and expenses (including attorney fees and court costs) arising out of or relating to:
All Services, the Technology Platform, and any related materials are provided "as is" and "as available," without any warranty of any kind, whether express, implied, statutory, or otherwise.
Provider disclaims all implied warranties, including, without limitation:
Provider does not warrant that:
Provider is not liable for any delay or failure in performance caused by events beyond its reasonable control, including, but not limited to:
During a force majeure event, Provider's obligations are suspended for the duration of the event plus a reasonable recovery period.
Month-to-Month Members may cancel by notifying Provider prior to the next billing date. 6-Month Commitment Members may request early termination but may be charged remaining term amounts or a cancellation fee, as specified by Provider.
Provider may suspend or terminate membership immediately for:
Upon termination:
Except for actions to collect unpaid amounts, any dispute, claim, or controversy arising out of or relating to this Agreement or Services shall be resolved by binding arbitration.
Arbitration shall be conducted in Tarrant County, Texas, before a single arbitrator, in accordance with the rules of the American Arbitration Association (AAA) or JAMS, at Provider's election.
The arbitrator shall have the authority to award damages consistent with the limitations in this Agreement but shall not have authority to award class-wide or punitive damages inconsistent with this Agreement.
Each party shall bear its own attorney fees, and arbitration costs will be allocated by the arbitrator, except where applicable law requires otherwise.
Member agrees to bring any dispute against Provider solely in Member's individual capacity, and not as a plaintiff or class member in any purported class, collective, representative, or private attorney general action.
Class, collective, or representative actions are not permitted under this Agreement.
To the extent permitted by law, both parties knowingly and voluntarily waive any right to a trial by jury in any legal proceeding related to this Agreement, Services, or the relationship between the parties.
In the event of nonpayment, Provider may pursue:
Member is responsible for all costs associated with collection, including:
All notices to Provider under this Agreement shall be sent via email to: info@anchorinstalls.com
Provider may send notices to Member via email, platform notifications, or other reasonable methods using the contact information on file.
If any provision of this Agreement is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect and be construed to best effectuate the intent of the parties.
This Agreement constitutes the entire agreement between Provider and Member regarding the subject matter herein and supersedes all prior or contemporaneous oral or written agreements, understandings, or representations.
No modification or waiver of any term of this Agreement is effective unless in writing and issued by Provider.
The following additional terms apply to your use of our website at anchorinstalls.com and any related subdomains (the "Website").
By accessing or using the Website, you agree to be bound by these Website Terms of Use. If you do not agree to these terms, please do not use the Website.
You agree to use the Website only for lawful purposes and in accordance with these terms. You agree not to:
The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Anchor Installs, LLC, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website without prior written consent.
"Anchor Installs," "Anchor Installs RED," and the Anchor Installs logo are trademarks of Anchor Installs, LLC. You may not use these marks without the prior written permission of Anchor Installs, LLC.
If you create an account on the Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
The Website may contain links to third-party websites or services that are not owned or controlled by Anchor Installs. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
THE WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER ANCHOR INSTALLS NOR ANY PERSON ASSOCIATED WITH ANCHOR INSTALLS MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE.
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL ANCHOR INSTALLS, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE.
You agree to defend, indemnify, and hold harmless Anchor Installs, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Website Terms of Use or your use of the Website.
All matters relating to the Website and these Website Terms of Use, and any dispute or claim arising therefrom or related thereto, shall be governed by and construed in accordance with the internal laws of the State of Texas without giving effect to any choice or conflict of law provision or rule.
We may revise and update these Website Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them. Your continued use of the Website following the posting of revised Website Terms of Use means that you accept and agree to the changes.
Contact Information
Anchor Installs RED
Email: info@anchorinstalls.com
For questions about these Terms of Service, please contact us at the email address above.